Privacy Policy

How we collect, use, and protect your personal information.

Last updated: 25 March 2026

Who We Are

Solar Panel Cleaning Gold Coast (ABN: [Your ABN]) operates the website solarpanelcleaninggoldcoast.com.au. Our registered address is 30/10A Industrial Ave, Molendinar QLD 4214. When we refer to "we," "us," or "our" in this policy, we mean Solar Panel Cleaning Gold Coast.

Information We Collect

We collect personal information that you voluntarily provide when you:

  • Submit an enquiry through our contact form (name, email, phone number, company name, message)
  • Call us or send us an email
  • Request a quote or book a service

We also collect standard web analytics data (pages visited, browser type, device type) through cookies to improve our website. This data doesn't personally identify you.

How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide quotes
  • Deliver the services you've requested
  • Send service reminders if you're on a maintenance program
  • Improve our website and services

We don't sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services to operate our website:

  • Cloudflare — website hosting and security
  • Resend — email delivery for contact form submissions

These services process data in accordance with their own privacy policies and are bound by data processing agreements.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website uses HTTPS encryption for all data transmission. Contact form submissions are sent directly to our business email and aren't stored in any public database.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for future communications

To exercise any of these rights, contact us at hello@solarpanelcleaninggoldcoast.com.au or call (07) 5240 9620.

Cookies

Our website uses essential cookies required for basic functionality. We don't use tracking cookies or third-party advertising cookies.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, contact us: